| Company's name: | IMERYS CERAMICS CHINABegin and end date: 2007-10-2012-10 | | Enterprise nature: | Soly foreign funded enterprisesIndustry: Petroleum/Chemical Industry/Minerals/Geology | | Job Title: | Customers Service Executive | | Job description: | IMERYS is the globle leader supplier of industrial raw materials, its headquarter located in Paris, FR. There are subsidiary companies spread around more than 20 countries and 200 area all over the world. In China, there are also subsidiary or quaries, plants in Beijing, Shanghai, Guangzhou, Hohhot, Urumqi, etc.. The main customers of Ceramic division in China including: American Standard Shanghai, Suzhou Inax, Suzhou Morgan, Foshan Kohler, etc..I was in charge of Customer Service to all Chinese customers, the daily activities including sampling, quotation, orders process, follow up the shipment, obtain copies of shipping documents and forward to customers. Deal with claims from customers, propose improvements of our service, pass the feedback from customers to export colleagues in time. Do the utmost to service our customers. Meantime, take the responsiblity of shipping for its Guangzhou subsidiary Imerys Tableware Guangzhou Co., Ltd. | | Reasons for leaving: | No develop space | | | Company's name: | Aquafeel Co., LtdBegin and end date: 2005-05-2007-10 | | Enterprise nature: | Private enterprisesIndustry: Medical Treatment/Nursing/Healthcare/Hygiene | | Job Title: | Sales Assistant, Shipping clerk, Sales representation | | Job description: | Aquafeel Co., Ltd specialized in producing washing products and gift sets such as shower gel, body lotion, body scrub. shampoo, etc.. The products 90% for export and have been very popular in Europe, America and Australia. It's factory was based in Huizhou the famous Zhongkai High Tech.& Development Area.The company allocated me as Sales Assistant at the begainning, deal with sampling, communicating with externals by phone, contact. About half a year later, I transmitted to shipping dept., be responsible for shipments arrangement. Communicate with factory production dept., contact with logistics or forwarders, acquire S/O and make sure the delivery to be carried out smoothly, prepare the full set of shipping documents. In Jun.2006, I became the Sales ultimately, deal with customers independently by email, telephone, fax, etc..expanding oversea market, dedicate to got new orders from customers and establish harmonious relationships with them. | | Reasons for leaving: | want to change working environment. |
|