客服經(jīng)理英文簡歷

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客服經(jīng)理英文簡歷

Resume number:	474375402	Updating date:	2012-10-24 12:15:51
Name:	Miss. Lingli XUE	Nationality:	China (Mainland)
Current Place:	Guangzhou	Height/Weight:	155 cm?51 kg
Marital Status:	Single	Age:	27 years

Career Objective

Application type:	Jobseeker
Preferred job title:	Trade / Import-Export commissioner / Assistant: Sales 、 Sales Engineer: 、 Promotion Specialists/Shopping Guider:
Working life:	4	Title:	No title
Job type:	Full time	Expected Start date:	In a week
Expected salary:	￥5,000--￥8,000	Preferred working place:	Guangzhou

Work experience

Company's name:	IMERYS CERAMICS CHINABegin and end date: 2007-10-2012-10
Enterprise nature:	Soly foreign funded enterprisesIndustry: Petroleum/Chemical Industry/Minerals/Geology
Job Title:	Customers Service Executive
Job description:	IMERYS is the globle leader supplier of industrial raw materials, its headquarter located in Paris, FR. There are subsidiary companies spread around more than 20 countries and 200 area all over the world. In China, there are also subsidiary or quaries, plants in Beijing, Shanghai, Guangzhou, Hohhot, Urumqi, etc.. The main customers of Ceramic division in China including: American Standard Shanghai, Suzhou Inax, Suzhou Morgan, Foshan Kohler, etc..I was in charge of Customer Service to all Chinese customers, the daily activities including sampling, quotation, orders process, follow up the shipment, obtain copies of shipping documents and forward to customers. Deal with claims from customers, propose improvements of our service, pass the feedback from customers to export colleagues in time. Do the utmost to service our customers. Meantime, take the responsiblity of shipping for its Guangzhou subsidiary Imerys Tableware Guangzhou Co., Ltd.
Reasons for leaving:	No develop space

Company's name:	Aquafeel Co., LtdBegin and end date: 2005-05-2007-10
Enterprise nature:	Private enterprisesIndustry: Medical Treatment/Nursing/Healthcare/Hygiene
Job Title:	Sales Assistant, Shipping clerk, Sales representation
Job description:	Aquafeel Co., Ltd specialized in producing washing products and gift sets such as shower gel, body lotion, body scrub. shampoo, etc.. The products 90% for export and have been very popular in Europe, America and Australia. It's factory was based in Huizhou the famous Zhongkai High Tech.& Development Area.The company allocated me as Sales Assistant at the begainning, deal with sampling, communicating with externals by phone, contact. About half a year later, I transmitted to shipping dept., be responsible for shipments arrangement. Communicate with factory production dept., contact with logistics or forwarders, acquire S/O and make sure the delivery to be carried out smoothly, prepare the full set of shipping documents. In Jun.2006, I became the Sales ultimately, deal with customers independently by email, telephone, fax, etc..expanding oversea market, dedicate to got new orders from customers and establish harmonious relationships with them.
Reasons for leaving:	want to change working environment.

Educational Background

Name of School:

Hunan College of Finances and Economics

Highest Degree:

Bachelor

Date of Graduation:

2005-06-01

Name of Major 1:

Business English

Name of Major 2:

Education experience:

Start date	End date	Education organization	Majors	Certificate	Certificate No
2002-09	2005-06	Hunan College of Finances and Economics	Business English	Graduate Certificate
2003-04	2012-04	South Central University	English	Graduate Certificate

Language Ability

Foreign Language:	English	Level:	perfect
Chinese level:	perfect	Cantonese Level:	perfect

Relevant skills and abilities

Passion of international trade and sales, proficient in English, fully understood the procedures of shipping and international trade. Good communication skill and expressive capability, apprehend the concept of " Customer is God". Positive attitude toward the job, diligent, responsible, ability of working hard under pressure. Own the tough spirit and team working awareness, understood the importance of collaboration between different departments. Sedulous, up-and-coming and credible.

Self-recommendation letter

With the concept of serving to public, I hope to devote my mind to some line, thereby to be professional and a successful sales. By this way, I can efficiently apply the knowledge of promotion, trade, customer service which I learnt from my previous working experiences. I can not only improve myself and turn out my personal value, but also benefit the company, make any effort for company's development and grandness.

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